Refund policy
We want you to be satisfied with your purchase.
Returns
You may request a return within 14 days of receiving your order if:
- The item is unused and in its original condition.
- It is returned with original packaging where applicable.
Non-Returnable Items
For hygiene and safety reasons, opened or used cosmetic products and certain personal care items may not be eligible for return unless defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the issue.
Refunds
After inspecting the returned item, approved refunds will be issued to your original payment method. Processing times depend on your payment provider.
Return Shipping
Unless the return is due to our error or a defective product, customers may be responsible for return shipping costs.